Support

How can we help?

Send us a message and we'll get back to you as soon as possible — usually same day.

Common topics

  • 🧾 Receipt scanning & AI extraction issues
  • ☁️ Dropbox / Google Drive / iCloud sync
  • 💳 Billing, referrals & free plans
  • 📊 Tax reports & CSV exports
  • 🔐 Account & login problems
  • 💡 Feature requests & feedback

Response time

We aim to reply within one business day. Priority support is available for billing issues.

FAQ

Common questions answered

Can't find the answer you're looking for? Use the form above and we'll reply within one business day.

Where does Receipt Sanity store my receipts?

Receipt Sanity syncs your receipts to your own cloud storage — Dropbox, Google Drive, or iCloud. We never store your receipt images on our servers. Your data lives entirely in your personal cloud account, so you always own it.

Is my receipt data private and secure?

Yes. All receipt images and extracted data are stored in your own Dropbox, Google Drive, or iCloud account. Receipt Sanity uses your cloud credentials to sync but never retains your receipt files on our infrastructure.

Which countries does Receipt Sanity support?

Receipt Sanity is built for four countries: the United States, the United Kingdom, Australia, and Canada. The app handles the correct tax rules and currency for each country automatically.

How much does Receipt Sanity cost?

Receipt Sanity costs $5 per month (flat rate) with all features included — no tiers or add-ons. You can also get it completely free by referring friends. Most active users end up paying nothing at all.

Can I export receipts for tax purposes?

Yes. Receipt Sanity auto-categorises your receipts for business or personal use and lets you export tax-ready reports with one click. Exports are formatted correctly for UK, US, Australian, and Canadian tax requirements.

How does the referral programme work?

Refer friends to Receipt Sanity and earn free months of subscription for each person who signs up. Refer enough friends and your subscription becomes completely free — forever.

What cloud storage providers are supported?

Receipt Sanity supports Dropbox, Google Drive, and iCloud as sync destinations. You connect your existing cloud account — no new storage accounts needed.

When will the app be available?

Receipt Sanity is coming soon to iOS and Android. Join the waitlist to be notified the moment it launches.